Support

Open the app, go to Settings and tap Restore purchases. Make sure you are signed in to the same Apple ID or Google account you bought with. Rewarded ads, the ones you tap to watch for a bonus, stay available on purpose; interstitial and banner ads go away.

Install the app, sign in to the same Apple ID or Google account, then tap Restore purchases in Settings. Purchases are tied to your store account, not to the device.

Progress syncs through Game Center on iOS and Play Games on Android when you are signed in there. Sign in on both devices with the same account and reopen the app. Without a sign-in, progress stays on the device it was made on.

In the app, go to Settings > Privacy to reopen the consent form. On iOS you can also block tracking under Settings > Privacy & Security > Tracking; on Android, delete your advertising ID under Settings > Google > Ads.

Email us with the data ID shown in the app under Settings > Privacy. We confirm the deletion within 30 days. The privacy policy explains what we hold in the first place, which is not much.

Store purchases are refunded by the store, not by us. On iOS, use reportaproblem.apple.com. On Android, open the Google Play order history and request a refund for the item. If the store turns you down and you think that's wrong, write to us and we'll look into it.

Update the app and your phone's operating system, then restart the phone. If it keeps happening, email us with your device model, operating system version, the app version from Settings > About, and what you were doing when it happened.

Yes. Each has its own switch under Settings in the app.

Send it over. We read everything, and the good ideas tend to show up in the next update.